Got questions about registration?
You’re in the right place. These FAQs cover everything from logging in and navigating MYEC to waitlists, troubleshooting and video tutorials. Think of it as your quick-answer toolkit when you’re stuck.
Quick Links to FAQ Topics

Logging In
What’s my username?
Your username is your first initial and last name. (e.g. Brian Smith = bsmith)
If that doesn’t work, there may already be a user in the system with the same first initial and last name as you. In this case, you will have been assigned a unique User ID. (e.g. Betsy Smith = bsmith1834)
You can find out what your username is by clicking on “What’s My User ID?” link. Enter your last name and your seven digit student number (colleagueID).
What’s my password?
Your password is your birth date: mmddyyy (e.g. August 5, 2001 = Au052001). Note that the password is case sensitive.
We recommend you change your password after logging in the first time. You can do that by clicking the “change password” link under the “My Account” heading.
I forgot my password.
Click on “Reset password”. You can check your password hint or re-set your password.
To re-set your password, click on “reset my password” and enter your last name and seven digit student number (colleagueID). Select your email address from the drop down menu. You will receive a new password in an email with the subject “Web Advisor Response”. After logging in using the new password you can change your password to something personal by clicking on the “change password” link under the “My Account” heading. Your new password cannot be similar to previous passwords.
To check your password hint, click on “show my password hint” and enter your userID.
I tried logging in a few times and now my account is frozen.
After three (3) unsuccessful attempts at logging in your account will be temporarily suspended (for about 15 minutes). You can wait and try again, or reset your password.
Navigating the Registration System
How do I read the course codes?
Refer to Undergraduate Courses 101 for a full explanation. In a nutshut, each course has a specific mnemonic: course subject-course number-section number (synonym).

How do I search for courses?
Once you’ve logged in to MYEC, select “Student Planning” from the blue registration pane on your MYEC dashboard.
This will take you to the your Student Planning overview. Select the “My Progress” graphic, or from under the Student Planning Menu.
Using your degree requirements as a guide, you can search and place courses relevant to each on your plan schedule (Viewable under ‘My Plan + Schedule’).

How do I view and edit my Plan schedule?
In the Student Planning menu, select “My Plan and Schedule.” This opens your semester schedule (use the arrows in the top left to move forward or back if needed).
On the left side, you’ll see a sidebar with the courses you added through “My Progress.” Click a course in the sidebar to see where it fits in your schedule. You can place courses on your calendar using the section buttons in the sidebar, or remove them by selecting the “x” on the planned course.
How do I find online courses?
After clicking Search from your My Progress page and the next page lists those courses from the Course Catalogue that will fulfill that requirement. On the left hand side are the search filters, and you can select “Online” under Locations.
What should I know about course restrictions and releases?
Restriction/priority rules are applied when certain courses are given first priority to the students that require them to complete their degree. Subsequently, the courses will be opened up to other students in the following releases:
- Degree rule release: when students in the same program or degree stream can register
- All University rule release: when students across all university program areas can register
- View the Fall 2025 Sections Priority + Release Schedule here.
NOTE: Some courses and/or sections are excluded entirely from the priority releases – they are noted as such in the Fall 2025 Sections Priority + Release Schedule.
The schedule is subject to change, including time, day and faculty changes. Check the Student Planning site regularly for updates.
Registering
How do I register for courses on my plan/schedule?
How do I register for courses on my plan/schedule?
If you’ve added courses to your Planning sidebar in MYEC, you can register in two ways:
Register individually by selecting the blue “Register” button beside each course listed in the Planning sidebar on the left side of your schedule calendar.
Register all at once by selecting the blue “Register Now” button in the top right corner of your schedule.
How will the ‘Register Now’ button activate? / There is no ‘Register Now’ button.
At the start of registration you can register for a maximum of 12 credits of studio courses and 18 credits overall (a combination of studio and critical studies courses). See the Studio Overload Access date listed on the semester’s Registration page for more information about adding extra studio course credits.
It says I’m in a course overload. How many credits can I take?
At the start of registration you can register for a maximum of 12 credits of studio courses and 18 credits overall (a combination of studio and critical studies courses). See the Studio Overload Access date listed on the semester’s Registration page for more information about adding extra studio course credits.
What are ‘Release Days’?
Registration releases refer to the release of registration priority rules (not prerequisite rules).
For students in years 2–4, registration happens in three stages:
- Primary Registration Day — the opening day for your year level. You will have priority access to your degree requirement courses at your year level.
- Secondary Degree Rules Release Day — courses from other majors and years within your degree area open up. For example, if you are a 3rd year Visual Arts major, this is the day you can register in a 200-level visual arts course or in a course previously reserved for 2nd year Illustration majors.
- All-University Rules Release Day — you gain access to courses across all Faculties and degree areas for which you meet the prerequisites, if spaces are still available.
A comprehensive list of priority and release days is posted on the Undergraduate Registration page, based on the semester you are registering in (for example: Undergraduate | Spring Semester 2024).
Note: Some courses or sections are excluded entirely from the priority releases. These are listed in the Priority Release PDF document found on the related Undergraduate Registration page.
Keep in mind that as courses in other areas open up to you, your program’s courses also open to other students. It is important to secure seats in your degree requirement courses during the first stage of registration. If you are unable to find a seat in a required course for your program, contact Advising before the Degree Release stage so we can assist you.
I won’t be able to register for classes on my registration date. What can I do?
If you are unable to register yourself, you can arrange for a friend or relative to register on your behalf.
Due to protection of privacy legislation, we cannot assist or give student record access to a third party, including family members, without written permission from the student. Fill out the Information Release Registration Form to name a proxy (usually a parent, guardian, or another representative) who can act on your behalf if you are unable to register on their release date, or beyond. Email it to Records, Registration + Advising well before your registration date (reghelp@ecuad.ca).
Adding + Dropping Courses
How do I add a course?
You can add courses to your schedule through Student Planning in MYEC from your registration release date until the end of the add/drop period. Only you (or an assigned proxy) can register or add courses to your schedule. Faculty cannot register you, add you to a course, or drop you from a course you are registered in.
If you are waitlisted for a course, you will only be added after receiving a “Permission to Register” email, then self-adding the course to your schedule in Student Planning.
How do I drop a course?
You can drop courses from your schedule through MYEC from your registration release date until the end of the add/drop period, so long as you remain registered in at least one course (otherwise this is considered a semester withdrawal).
Dropping all courses is considered a withdrawal from the university for the semester. Withdrawal requests cannot be completed on MYEC. You must submit a completed withdrawal form to aadvising@ecuad.ca. See the withdrawal policy below for more information.
In My Plan + Schedule, find the course you wish to drop and select the drop button. A dialogue box will open where you can drop other courses or add new ones at the same time. Be aware that if you choose multiple actions, the system may only complete part of the request. For example, it may drop you but not add you if the desired course does not have space.
What is the course withdrawal process?
Withdrawal requests cannot be submitted online through MyEC. A withdrawal request form must be completed and submitted to Student Services no later than 4:30 pm Friday November 4, 2025. Forms can be found on the website here or in Student Services.
There are two kinds of withdrawals.
1. Withdrawing from one or more courses but remaining registered in the semester.
For Fall 2025, the drop period ends on September 9, 2025. A request to drop a course(s) after this date is handled as a withdrawal. A “W” grade is recorded on your transcript and you are not eligible for a refund. The “W” grade does not affect your GPA. The deadline to submit a withdrawal form to Student Services is 4:30 pm, Friday November 4, 2025. Requests received after this deadline will result in a grade of “F” being assigned.
2. Withdrawing from all your courses and leaving the university (for a leave of absence, or to end your program).
After you have registered, a request to drop from ALL courses is considered a semester withdrawal. If you plan on taking a break from your studies the next semester you are required to submit a Leave of Absence request form. A leave may be granted for up to one year and guarantees your space upon return. Leave of absence request forms are available in Student Services.
Students who are away for more than one year are required to reapply for admission.
Fall 2025:
Classes begins September 2, drop period ends 11:59 pm September 9.
If you decide to withdraw from all courses before the start of the semester (September 2), there will be no record of the courses on your transcript and you will be responsible for 25% of the tuition of one 3-credit class.
If you decide to withdraw from all courses after the semester begins but before the end of the drop period, you will be responsible for 25% of the tuition of one (1) of your courses. A “W” grade will be recorded on your transcript for this course. The “W” grade does not affect your GPA.
If you decide to withdraw from all courses after the drop period, a “W” grade will be recorded on your transcript for each course and you will not be eligible for a refund. The “W” grade does not affect your GPA. The deadline to submit a withdrawal form to Student Services is 4:30 pm, Friday November 4, 2025. Requests received after this deadline will result in a grade of “F” being assigned.
If you fail to pay your tuition fees by the September 16, 2025 deadline, ‘F’ grades may be recorded, and you will be responsible for 100% tuition fees.
Waitlist management process at start of semester?
Are you waitlisted for a Fall 2025 Course?
Below are instructions for maintaining your waitlist spot in all undergraduate courses. The Add/Drop deadline for Fall semester is Tuesday, September 9th, 11:59pm PST
IMPORTANT: Enrolment in a waitlisted course is never a guarantee of getting into the course. If you are waitlisted but not enrolled in a required course for your program, please contact us immediately and we will do our best to find you a secure seat in another section of the course.
Instructions for in-person sections (all sections that have assigned times appearing in your schedule):
Email your instructor by 11:59pm PST on the night before the first class(es) to confirm your waitlist spot, using the email template below. Instructor emails can be found by typing your instructor’s name into your Emily Carr webmail, or otherwise linking through to your course’s section information from the website, here.
The subject line of the email should contain the course mnemonic (Eg: HUMN), course number (Eg: 307), and section number (Eg: F001) Full example: HUMN 307 F001.
Provide your full name and Emily Carr student number (as on your student card, or in your Program Evaluation in MyEC) in the body of the email. State that you are on the waitlist, and that you are still interested in the class.
The deadline to send this email is: 11:59 PST on the night before the first class(es).
………….
SAMPLE EMAIL:
Subject: WAITLIST CONFIRMATION: [add course mnemonic here] | Please add me to Moodle
Dear [FACULTY NAME]
This email is to confirm my waitlist spot in [COURSE MNEMONIC]. The waitlist policy requires that I write you and attend by Moodle, so that I am up-to-date if a spot becomes available for me by September 10th.
Can you please add me to the Moodle for the class?
Here is my information:
[YOUR NAME]
[STUDENT NUMBER]
……………
*Remember that if you do not email the instructor by this deadline, you may be removed from the waitlist* (but you can add yourself back to the end of the line, following the instructions in blue, below)
Instructions for asynchronous sections (sections with no fixed meeting time and that show in a strip at the bottom of your timetable), such as SOCS 201:
Contact the instructor with your request to join the course, using the email template above, by 11:59pm PST the night before the first session of the course.
Missed the first class, but it is before the end of Add/Drop?
You can still waitlist (or re-waitlist, if you have lost your spot) but you must email the instructor immediately. In addition to the information in the email example above, let them know “I am a new addition to your waitlist, but I have missed your first class. I still wish to try to add your class while the Add/Drop period remains open. I know I am responsible for making up any missed content.” This process is the same for both regular and asynchronous courses.
Once you have confirmed your spot, the instructor will add you to the Moodle list of the course so you can attend and not miss any of the lessons while you wait to see if a spot opens up before the September 9th Add/Drop deadline.
*Note: being added to the Moodle list does not mean that you are actually registered into the course. A spot must become available, and you must still register into the course in order to continue to attend the course after the Add/Drop deadline.
Timeline and process:
Waitlists will remain open until the end of the Add/Drop period (Tuesday, September 9th at 11:59pm PST)
If a spot opens up in your waitlisted class before the end of the Add/Drop period, you will receive an email titled “Permission to Register“. Once a permission email is received, students must then go to Student Planning to self-register into the permitted course.
NOTE: This permission only lasts for 24 hours from the moment the email is sent, so it is important to check your ECU email daily, as these emails are sent only to ECU email addresses.
Once the Add/Drop period ends at 11:59pm PST on September 9th, no further Permission to Register emails will be sent, and the course lists will be final.
Students who have not self-registered into permitted courses will be removed from the Moodle list after the deadline.
I’m trying to drop from all my courses and it won’t let me.
Dropping all courses constitutes a withdrawal from the University. If you are withdrawing from the University, you must fill out a withdrawal form and submit it to Student Services (aadvising@ecuad.ca). You can only drop courses online if you are still maintaining registration in at least one course.
I’ve created my account on MYEC, but how do I add my courses?
You can add courses through the Student Planning section in MYEC from your registration release date until the end of the add/drop period. Only you (or an assigned proxy) can add courses to your schedule. Faculty cannot register you, add you to a course, or drop you from a course you are registered in.
If you are waitlisted for a course, you will only be added after receiving a “Permission to Register” email, then self-adding the course to your schedule in Student Planning. Check your semester for specific add/drop deadlines.
I realized I don’t want to take a certain course. How can I drop this course?
You can drop courses through Student Planning in MYEC from the start of your registration period until the semester’s add/drop deadline, as long as you remain registered in at least one course. Dropping all courses in a semester is considered a withdrawal from the University for that semester.
After the add/drop deadline, any request to drop a course is considered a withdrawal and no refund will be issued. Withdrawal requests cannot be completed in MYEC or Student Planning; you must submit a written withdrawal request form to Student Services (aadvising@ecuad.ca). See “How can I withdraw” below for term deadlines.
I don’t want to continue in the course I am in. How can I withdraw from this course?
There are two kinds of withdrawals:
Withdrawing from one or more courses while remaining registered in the semester
Once you withdraw, it will appear on your record as a withdrawal. Withdrawals are recorded as a “W” grade on your transcript. A W is grade-neutral and will not affect your GPA, but course withdrawals are not eligible for a refund. Review the withdrawal deadlines on your semester-specific page. Requests submitted after the withdrawal deadline will result in an “F” grade being assigned.
Withdrawing from all courses for the semester
After you have registered, a request to drop all of your courses is considered a withdrawal from the University—even if you have not attended any classes. If you plan to return the following semester, submit a withdrawal request form. If you intend to be away for longer but want to keep your place in your program, you may request a leave of absence for one semester or up to one year. Leave of absence forms are available online or through Student Services. Students who are away for more than one year must reapply for admission.
Waitlists
How do I check on my waitlist status?
Go to My Plan + Schedule and look for the course in your Planning sidebar. Next to “Waitlisted,” you’ll see the total number of people on the list, and in brackets, your rank (your position on the waitlist).
Example: Waitlisted: 4 (Rank 2)
Depending on your status, you’ll see one of two buttons:
Register — if you’ve been given permission to enroll
Drop Waitlist — to remove yourself from the list
I really want to take this course but it’s full. What is the process to register?
If a course shows as “closed” in MYEC, it is full, but you can start the queue by adding yourself to the waitlist and you’ll be number one. If the course status is “waitlisted,” other students have already started the list, and you can add yourself to the queue. When a registered student drops the class, the first person on the waitlist will be notified by ECU email that they have permission to register. This permission is valid only for a limited time. If you don’t register before the deadline, your name will be removed and the spot offered to the next student.
Tips to remember:
- Faculty may remove students from the waitlist who do not attend the first class. They cannot register you directly, but during the add/drop period they can add you to the course Moodle while you wait for a space to open. Keep checking your ECU email for permission notices during this time.
- You may not waitlist for more than one section of the same course.
- Remove yourself from any waitlist you are no longer interested in so others have a chance to register.
- Check your ECU email and Student Planning regularly to track your status.
- You can only register once you’ve been given permission through the automatic waitlist system, so watch your ECU email daily.
- Once the semester begins, you must attend the waitlisted class to keep your spot. If you don’t attend, you’ll be removed from the list.
Troubleshooting
I missed the message that I could register from a waitlist and now I can’t register.
You have a limited time to register for a course once you have been given permission to register. If you do not register before your time expires you will be removed from the waitlist and the open spot will be offered to the next person on the list. You must add yourself back to the waitlist if you still want a chance at taking the course.
Student Planning says I don’t have the prerequisite, but I think I do.
Whether or not you meet it, every course’s prerequisite will display when you view the course details, or add the course to your schedule in Student Planning. At this stage, the prerequisite will display *even if* you have already completed the prerequisites for the selected course.
If you do not have the specific prerequisite for a course, the alert will show on the sidebar of the planned course in My Plan + Schedule.
If you feel you meet the prerequisite, but not exactly as it is stated (for example, if you have transfer credit), contact Academic Advising as soon as possible before Registration to inquire about making a Prerequisite Waiver request.
It says my required course is full. What do I do?
If the course section is full, waitlist for the section you want then find a different section to register in, as it may have space. Be sure to waitlist for your preferred section first, and then register for the alternate, available section. For more information on how to waitlist a section, watch the video below.
I have a “Hold” on my file and I can’t register. What do I do?
Check MYEC NOW to see if you have a hold on your student account that will prevent you from registering in your courses on your registration day.
Holds are placed on your account for any overdue tuition, library fees, or Media Resources fines. If you have a hold on your account, in MYEC you will have a section called “Academic Notification”, which is the colour green, and which is located below the purple section, “Academic Profile” (Academic Notifications only appear when you have a hold on your account).
Holds must be removed in order for you to register, and only the department who placed the hold can remove it. For example, a Media Resources fine hold can only be removed by Media Resources; an overdue tuition hold can only be removed by Financial Services, etc. Be sure to have the hold removed before your registration date!
If your financial record is not in good standing, your registration username and login will not be active and you will no longer have access to University facilities. If you have a hold on your file, please contact Financial Services (Cashier/Student Payments) to arrange payment.
You are responsible for the full amount of tuition fees assessed once you have submitted your registration. Fees will be adjusted only if courses are added or dropped within published deadlines each semester. If you have been de-registered from your courses, you are still responsible for the fees assessed. Please visit Financial Services for more information.
Video Tutorials
Set Up Your MYEC Account
Student Planning: Make a Plan
Student Planning: Register + Waitlist
Summer Specific: Registration
Need more help with Registration?
Contact Academic Advising or, if you need help paying tuition or fees, contact Career/Student Payments at Financial Services.