IT Services

From setting up your email and Wi-Fi to borrowing gear or getting printing help, ECU’s Information Technology Services supports your creative journey.

If you’re just getting started or troubleshooting mid-semester, you’ll find info and help here.

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Need IT Services Help?

If you can’t sign in, follow our 2FA + Password Setup Guide to retrieve your username, reset your password or configure two-factor authentication.
If you need printing help, explore Self-Serve Printing.
If something is broken or just not working properly, report a technology issue.
Do you need another type of service? Submit a ticket for assistance.

Looking for support from a specific part of IT Services? Learn more about our four core areas (see next column) and access contact instructions.

Four Core ITS Areas

Media Resources Centre: Borrow equipment or get support for video, photo, audio and projection resources.
Digital Output Centre: Get help with printing, scanning, file prep, and production tools.
Collaborative Technology Services: For classroom AV and campus technical event support. Request Event Technical Support
Service Desk: For account issues, software access, Wi-Fi, printing support, and general tech troubleshooting.

Full IT Services Contact Details

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Get Connected

New to campus or need tech support? This section shows you how to get connected to ECU systems quickly. Learn how to log in to Wi-Fi, set up email, access MyEC, and protect your account with two-factor authentication.

You’ll also find quick-start guides, login help and troubleshooting resources.

Visit Get Connected

Hardware, Software + Printing

Access to the tools + services you need. Learn how to use self-serve printers and the Digital Output Centre. Access Microsoft 365 and Adobe Creative Cloud, and find info on borrowing gear and using campus computer labs. Whether you’re designing, editing or building, this section helps you start strong.

Explore Hardware, Software + Printing

A student sits at a desk, focused on their sticker-covered laptop in a classroom environment.

A behind-the-scenes view of a virtual production studio, with large LED screens displaying a futuristic sci-fi scene. Several people in costumes, including stormtroopers, stand in front of the screen while multiple monitors show live camera feeds of the set.

Media Resources Centre

The Media Resources Centre offers equipment loans, guidance and basic troubleshooting for media-based projects, workshops and exhibitions. Students, faculty and staff can borrow a wide selection of analog amd digital equipment.

Go to the Media Resource Centre

Cybersecurity + Policies

Stay Safe Online. At ECU, we provide tools and practices to help you safeguard your accounts, devices, and personal information.

See Cybersecurity + Policies

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