Life at ECU | Campus Services

IT Services

A person leans over a desk illuminated by a lamp while viewing digital artwork in a dark exhibition space.
Life at ECU | Campus Services

IT Services

Get Connected

Find everything you need to access your email, Wi-Fi and university systems. If you’re having trouble, you’ll also find tips and links to support here.

Connect to ECU WI-FI

Wi-Fi is available throughout campus for students, faculty, staff and guests.

We are looking down the length of the Michael O'Brian Exhibition Commons. It is bright and airy with white walls and polished concrete floors. A large sculpture is on the right; a person looks at it while another walks down the hall.

Set Up Your ECU Account (ECU Login + Password)

  • New students: check your welcome email for instructions.
  • Use your ECU username and password to log in to services such as ECU Wi-Fi, MyEC, email, M365 tools and more.
  • Forgotten password or username? Find what you need using our Account Self-Service Instructions.

Still need help with authentication? Submit a ticket.

Set Up Two-Factor Authentication (2FA)

To help protect your account, all ECU students, faculty and staff are required to use two-factor authentication (2FA). This adds an extra layer of security by requiring two steps to log in: your ECU password and a verification code from an app on your phone or another trusted device. Even if someone gets your password, they won’t be able to access your account without the second step.

In a dimly lit room, two individuals are engaged with an interactive projection display during the 2024 show. The projection screen shows a combination of text and images, including a smiling person on the right side. One individual gestures toward the screen, pointing at specific elements, while another stands nearby, observing attentively. The setting emphasizes an immersive and interactive experience, highlighting the dynamic nature of the exhibit.

Set Up + Access ECU Email

All ECU students receive an ECU email account. Full set up instructions are provided in student acceptance emails. This is the official way the university communicates with you about registration, courses, deadlines and campus events. Avoid missing key info by setting it up early and checking it often.

You can access your email at email.ecuad.ca from any device, on or off campus.

Locked out or can’t remember your username? See our setup guide to learn if self-service is possible

MyEC: Manage your Info, Courses and Records

MyEC is your online hub for academic, financial and personal information at ECU. You can update your contact details, register for classes, view grades, download tax forms and more.

It’s also where you can set your chosen or cultural name to appear correctly across systems like class lists and email.

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What Tech You’ll Need

Learn about essential technology, recommended specs, student software access and where to get help or discounts on gear.