Freedom of Information
Emily Carr University is committed to openness and transparency so many of its records are made available to the public under FIPPA. Requests for records that may contain personal or confidential information are called freedom of information (FOI) requests. These requests are processed by the Information + Privacy Officer.
Applicants may request access not only to records containing personal information about themselves, but may also request access to general records of the university. FIPPA requires Emily Carr to release requested records, subject to limited exceptions.
There are two types of requests for information.
Informal Requests
Informal requests for information or records can be requested through routine channels, without making a formal FOI request. The type of information includes:
- A record that was received from or previously sent to the individual
- A record that does not contain personal information about a third party and only contains personal information about the individual (such as requesting a copy of your transcript)
- Publicly available information
It should be noted that the University will continue to charge regular fees for official transcripts or other records where an established procedures exists..
Formal FOI Requests
Formal requests for information involve records that are not routinely available to the public, a request for personal information about someone other than the applicant, or a request for information that involves cross-departmental searches for records.
You may also need to submit a formal FOI request to access your personal information, which include employment records, health records or academic records.
How to Make a Formal FOI Request
- The request must be for access to records (recorded information). For example, “I request copies of any reports submitted to the Board of Governors relating to the renovation of the Emily Carr library” is a valid FOI request because it is a request for records. However, “Why did Emily Carr renovate the library?” is not a valid FOI request because it is not a request for records.
- If you are requesting your own personal information, it may be possible for you to receive it directly from the office that holds your information. Please ask for it from the relevant office or department prior to submitting a formal FOI request.
- If you are requesting access to another person’s personal information, attach that person’s Authorization for Disclosure of Personal Information to a Third Party form, completed and signed, or proof of authority to act on that person’s behalf.
- An FOI Request for your own personal information must be signed and must include a copy of a government issued photo ID for proof of identity.
An FOI request must be made in writing. You may choose to use our Request for Access to Records application form, although it is not required to make a formal request. To help reduce processing time and service fees please include sufficient details to assist staff in locating and retrieving the records. Please keep your request simple, clear and focused; missing information may require requests for clarifications, which will delay the processing of your request and may also result in extra fees. Also, please specify a date range and narrow the scope of your request as much as possible.
Emily Carr has 30 business days to respond to a request. In addition, fees for formal requests may be required as per FIPPA.
You may deliver, mail or e-mail your request to:
Adrian Tees, Information + Privacy Officer
Associate Vice-President, Human Resources
Emily Carr University of Art + Design
520 East 1st Ave, Vancouver, BC V5T 0H2
604-844-3803 | privacy@ecuad.ca
Forms and Resources
Employee Responsibilities
Emily Carr employees must abide by FIPPA in their University duties. Contractors, volunteers and businesses must be advised that Emily Carr is covered under FIPPA as there are specific legal responsibilities to be considered by Emily Carr and its partners in education.
Employees are to be aware of the access to information and personal information privacy and protection requirements when collecting, using and disclosing personal information based on the following principles:
Key Freedom of Information Principles
- The public has the right to make formal requests and access records that Emily Carr has custody or control over and employees must respond openly, accurately and completely
- It is important to note that not all records are to be disclosed and Emily Carr must withhold from disclosure certain records as specified in FIPPA
- Employees should only collect the information necessary to carry out their duties and university functions. Individuals may request copies of or corrections to any personal information maintained by the University
- Information must be collected directly from the individual unless otherwise authorized and personal information that has been collected should be accurate and complete
- Employees should record information in an objective and professional manner and should ensure that records are retained and destroyed based on retention schedules
- Emily Carr must retain an individual’s information for at least one year if used to make a decision that directly affects the individual
- Emily Carr must provide a response within 30 days to a formal FOI request; therefore employees must ensure they consult with the Information + Privacy Officer on requests in a timely manner
- When an employee receives a request for Emily Carr records they must make every reasonable effort to assist applicants and respond without delay openly, accurately and completely. Employees should determine if the request is an “informal” or “formal” request. Informal requests can be responded to via routine departmental procedures. Formal requests should be directed to the Information + Privacy Officer. If employees have any questions regarding information requests, they should contact privacy@ecuad.ca.
Frequently Asked Questions
Does information contained in personal or confidential files have to be released?
All files should be considered releasable unless one of the exemptions under the FIPPA applies. All requests must go through the Information + Privacy Officer who can advise you of the process.
How does Emily Carr collect personal information from students and/or employees?
FIPPA requires that forms used to collect personal information state the legal authority, specific purposes for collection, usage of the data and identify a person who can provide further information. This is called a “privacy notification”. Contact privacy@ecuad.cafor a privacy notification template.
Forms should also have sections to authorize release of certain information to certain third parties (i.e. Student Services to Alumni Association; HR to Bargaining Agents) if necessary.
How long must employees retain records that they have created?
Section 31 of FIPPA states that “if a public body uses an individual’s personal information to make a decision that directly affects the individual, the public body must retain that information for at least ONE YEAR after using it, so that the individual has a reasonable opportunity to obtain access to it”. All records are therefore kept for a minimum of one year and possibly more depending on the record retention policy or other statutory obligation (e.g. Employment Insurance Act)
Can the notes made during an interview with a student / potential employee be withheld from the interviewee?
No. Under FIPPA, this information is considered a record and must be released to the interviewee if requested, however certain exceptions may apply.
Do individuals have access to notes of selection committees for admissions / awards or notes made in the critique process of a program?
Yes, as this information is considered a record and must be released if requested.
Do students have access to personal evaluation forms completed by employers who accepted students in practicum or co-operative educational placements?
Yes and the employer must be advised of FIPPA.
Does FIPPA cover bargaining agents and/or union meetings?
No. FIPPA only covers public bodies, not associations or societies. However, if Society minutes are distributed to the library or members of administration, the documents become part of the public record holdings and as such may be subject to FIPPA disclosure requirements. Societies (CUPE, FA, Alumni Association, Foundation Board) are covered under the Personal Information Protection Act of BC legislation.
I am responsible for recording and distributing minutes of committee meetings. Are there any precautions that I should take before distribution of the minutes?
Minutes should be only a record of action taken or decisions made, therefore there should be no concerns about distribution of minutes. However, if the minutes deal with confidential (in-camera) information exceptions apply. Consult the Information + Privacy Officer if unsure.
Can Emily Carr release home phone numbers or contact information of faculty or staff if requested by another faculty or staff member?
No. A public employee’s, your name, title, work phone, work address and work email are public information and are made available to the public. However, the employee’s home phone, address and home email are considered private and your consent is required to release such information.