Service Alerts

Alerts are posted here to inform the ECU community about important, timely risks or disruptions to the university’s physical and digital operations. If you notice a risk or disruption, use the Report a Problem button to tell us.

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Active Alerts (2)

Active | Updated January 22, 2025, 8:47am

MyEC and Colleague UI outage- Jan 23th 8:00 PM- Jan 24th 3:00 AM

Originally Posted on

Please be informed that BCNET (our Colleague service provider) has scheduled maintenance from January 23th at 8:00 PM to January 24th at 3:00 AM. During this period, the following systems will be temporarily unavailable:

• MyEC
• Colleague User Interface

We apologize for any inconvenience this may cause and appreciate your understanding as we strive to improve our system performance and reliability.

If you encounter any issues accessing MyEC or Colleague outside the specified maintenance window, please use this form to report the problem.

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Active | Updated December 17, 2024, 1:16pm

Sites under maintenance

Originally Posted on

Please note that we are performing emergency maintenance on some of our wordpress sites. Service will be intermittent while we work on this system.

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IT Services

Resolved Alerts (1)

Resolved | Updated January 14, 2025, 5:17pm

Print Services - Ongoing Maintenance

Originally Posted on

On Monday, January 6th all self-service printing will be unavailable for the entire day due to planned maintenance. The Digital Output Centre (DOC) will remain open for custom print orders. Self-service printing will resume on January 7th.

Update: Print services have been restored. Please submit a ticket to IT Services if you experience any issues with printing.

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IT Services