Life at ECU | Campus Services

IT Services

A person leans over a desk illuminated by a lamp while viewing digital artwork in a dark exhibition space.
Life at ECU | Campus Services

IT Services

Phishing + Scam Alerts

How to Recognize and Report Suspicious Messages
Phishing scams are designed to trick you into sharing sensitive information, like your password, banking details or student login.

These messages can look real. They often use logos, names or urgent language to push you into clicking a link or downloading a file. Stay alert and trust your instincts

Open zine laid on top of a large folded poster, both featuring black-and-white protest photography with crowds holding banners and signs.

What to Watch For

Most phishing messages share common signs. If it sounds too good or too scary to be true, don’t click. You might notice:

  • A message that feels rushed or pressuring
  • Typos or odd formatting
  • A sender address that looks off (like ecuad.helpdesk@gmail.com)
  • Links that don’t match the sender
  • Unexpected requests for passwords, payments or verification

Common Examples

  • “Your account has been suspended. Click here to reset your password.”
  • “You’ve won a gift card! Enter your ECU login to claim it.”
  • “Your course materials are ready. Sign in to access.”
  • “We overcharged your tuition. Enter your banking info to receive a refund.”

What to Do

If you receive a suspicious message:

  • Don’t click any links or open attachments
  • Take a screenshot or forward the email
  • Report it to help@ecuad.ca

If you’ve already clicked or entered information, contact the IT Help Desk immediately.