• Log in to your Canadian bank or credit union’s website
• Select Bill Payment and choose Emily Carr University of Art + Design as the payee
• Use your student ID number as the account number
• Keep a record of your payment confirmation
• Allow 3–5 business days for your payment to appear on your student account

• Make payable to Emily Carr University
• Include your name and student ID number on the memo line
• Drop it off at the Financial Services office (Room D2409) or mail it to:

Financial Services
Emily Carr University
520 East 1st Ave
Vancouver, BC V5T 0H2

• A $25 fee applies to any returned cheques
• Cheques must be dated on or before the tuition deadline (no post-dated cheques)
• Late or postdated cheques are subject to late fees
• Allow 7 business days for processing

Available during regular office hours at Student Payments Office (B2118) located in Student Commons.

If you have a Canadian bank account, you can pay your tuition by online banking or by cheque, as domestic students do. See Domestic Students Payment Options (above) for those steps.

Emily Carr University has partnered with PayMyTuition, a secure international payment platform that lets you pay from any bank, country, or currency, often with better exchange rates than traditional banks.

You can:

• Pay online through the PayMyTuition portal
• Access 24/7 support by phone, email or live chat
• Watch a step-by-step video guide
• Get a rate guarantee for currency conversion and review FAQs

Visit PayMyTuition to get started. If your country isn’t listed, email cashier@ecuad.ca for help.

PayMyTuition offers round-the-clock support: Access customer support by calling 1.855.663.6839 (toll-free) or through one of their local country contact numbers. You can also reach PayMyTuition Support at support@paymytuition.com or through their support page.

Be aware of phishing attempts from individuals falsely claiming association with PayMyTuition

To minimize risk, we advise taking the following precautions:

• All official communication from PayMyTuition will be sent from a PayMyTuition email domain (e.g. support@paymytuition.com).
• Students and payers should refrain from acting on any banking instructions received via email.
• Should payers require assistance with their payments, PayMyTuition’s support channels are readily available through the PayMyTuition Payer Support page.

Privacy Notice. MTFX USA Inc. (owner and operator of PayMyTuition) is available to the Emily Carr University Financial Services and staff for international tuition payment processing. The personal information you provide upon signing up and creating a profile (e.g., name, email address, employee ID#) is collected under the Freedom of Information and Protection of Privacy Act sections 26(c). By signing up and using the Paymytuition platform, you are consenting to the collection, use, and disclosure of your personal information as described in this Privacy Notice and the MTFX Terms of Use and Privacy Policy (https://www.paymytuition.com/privacy).

• Contact cashier@ecuad.ca for detailed instructions
• Send your payment early to ensure it is received by the tuition deadline. Wire transfers can take 4-5 business days to process.
• Include your student ID number and full name in the wire transfer notes

Can I get information about my child/friend/family member’s financial account?
Due to privacy legislation, Emily Carr University cannot release student financial or academic information to a third party without the student’s written consent. Students must submit an Information Release Authorization Form to reghelp@ecuad.ca to authorize access. This form will be kept on file for the student’s studies unless withdrawn in writing.

My band/employer/ organization is sponsoring me. What do I need to know?
Students with a third-party sponsor must ensure that Accounts Receivable receives written authorization to invoice the sponsor, such as a sponsorship letter, before the term begins. Sponsors should email this to accountsreceivable@ecuad.ca.

Students are responsible for any amounts not covered by the sponsor, or if the sponsor defaults. As part of the agreement, you may also need to provide documents such as grades or transcripts.

When will my ECU scholarship or bursary be applied?
Most ECU scholarships and bursaries are applied in two parts: the first before the fall tuition deadline and the second before the spring tuition deadline. For specific dates or questions, refer to your original award letter or contact finawards@ecuad.ca.

Can my Teaching Assistant’s or Research Assistant’s wages be applied to tuition?
No. TA and RA wages are paid directly to you and are not applied toward tuition.
Be sure to submit all required hiring forms promptly, as delays may affect your payment. For assistance, contact replypay@ecuad.ca.

Who can I talk to about scholarships or bursaries?
For questions about ECU scholarships, bursaries, or external funding, email finawards@ecuad.ca.

Per the Freedom of Information and Protection of Privacy Act, employees of Emily Carr University are not permitted to provide a student’s personal information to anyone other than the student without the student’s written consent. We require the signed submission of the Freedom of Information and Protection of Privacy Release Form before requests for information by a third party will be answered. This includes information on tuition and tax forms relevant to a specific student. There will be no exceptions to this rule.

Once you’ve completed your registration, you can view your tuition, fees and total balance in your MyEC account under My Finance > Student Finance > Select Term.

• Charges for waitlisted courses will not appear until you are officially registered in those courses
• Your total includes tuition based on your course registration, along with mandatory fees such as the U-Pass, student union fees, and studio fees

You can download both a detailed Student Statement and individual transaction receipts through your MyEC account. Go to My Finance > Student Finance > Account Activity, then select the semester.

There is often a delay between when you make a payment and when it appears in your MyEC account:

• Online banking: allow 1–3 business days
• Cheque or money order: allow 7 business days
• Wire transfer: allow 4–5 business days
• If you used PayMyTuition and completed your payment by the Tuition Deadline, no late fees will be charged, even if PayMyTuition finalizes your transaction a few days later.

If you’re concerned your payment won’t arrive by the deadline, you can email a screenshot of your completed payment to accountsreceivable@ecuad.ca. A note will be added to your account, and no penalties will be applied.

If your loan application is already in progress and disbursement is delayed, contact the Financial Aid + Awards Office. If they cannot grant a tuition deadline extension, they may refer you to the Financial Services Office for further support.

Tuition Fee Deferrals
If you’re facing extenuating circumstances and need more time to pay your tuition, you can apply for a tuition fee deferral.

Deferral applications must be completed and approved by the published tuition deadline, so it’s important to act early. If you think you’ll need a deferral, contact Financial Services at accountsreceivable@ecuad.ca as early as possible to request more information or submit your application.

No charges will appear until you’re registered in the course. Registering after the Tuition Deadline means you’ll have three business days to pay. For help, contact reghelp@ecuad.ca.

Your tuition may change depending on drop deadlines and refund eligibility. See the Important Academic Dates + Deadlines or contact reghelp@ecuad.ca for details.

Students who have a credit on their account will have the credit forwarded to the following term unless the student requests a refund.

If you prefer to receive a refund, contact cashier@ecuad.ca with your name, student number, and refund request details.

Continuing Studies students will have refunds generated at the request of the Continuing Studies department and need not put in a formal request to Financial Services.

How will I receive my refund?

• Direct deposit is available for students with a Canadian bank account. Please complete the Direct Deposit Form for Staff and Students and return to ap@ecuad.ca.
• Refunds to bank accounts outside of Canada can be processed through PayMyTuition.

Note: Refunds for payments made via PayMyTuition will be paid by PayMyTuition. Once ECU has approved the refund, PayMyTuition will contact students directly with payment details.

Financial Services requires two weeks to process a refund once a request has been made. During busy periods this may take longer.

• The U-Pass BC is a mandatory transit program for all Emily Carr University Students’ Union members.
• Charged in the Fall Term for the full academic year, the Extended Health + Dental Plan applies to students taking 6 or more credits. For opt-out procedures, deadlines, or questions, visit the Emily Carr University Students’ Union site or email info@ecsu.ca.
• A mandatory fee for Adobe Creative Cloud is charged each fall and spring semesters. For details, see the Adobe Creative Cloud. Questions? Contact IT Help with your full name and student number.