Maintenance + Service Requests

For all maintenance and service requests please email the Johnson Controls (JCI) Help Desk or use this form.

Examples of maintenance and service requests include:

• Electrical issues or outages
• Malfunctioning elevators
• Room temperature issues, lighting issues
• Personal safety concerns
• Odours
• Plumbing issues
• Slipping hazards
• Vandalism
• Broken glass
• Garbage and recycling requests
• Cleaning requests
• Pest control issues.

If an item is of an urgent nature, please indicate this in the subject line of the email. Urgent items include situations that pose a threat to health and safety. As an example, a burned out light is not an urgent issue, but a chemical spill would be.

Issues related to furniture, equipment, office changes, or new capital requests should be directed to the Facilities office at fclerk@ecuad.ca.

For large amounts of cardboard recycling, email fmhelpdesk@ecuad.ca. Please provide them with a room number. Label what needs to be removed and provide a specific location where items will be left for pick up.