ECU Email Accounts

All Emily Carr students receive email accounts and are directed to use it for Emily Carr communications.

Email is an official means of communication with Emily Carr students by the faculty, administration and other service providers on campus. Access your ECU email directly, not through forwarding to your personal email account.

Access your ECU email, both on and off campus, from your computer or mobile device at email.ecuad.ca.

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Set up your ECU Email

Locked out?

Additional Support

How to access your Emily Carr email account

Are you a new student? You will begin receiving important information concerning registration and orientation events to your Emily Carr email account. For this reason, please make sure you have access immediately.

Follow these steps to access your email

First, go to the Emily Carr Email homepage, email.ecuad.ca.



Log in with your Emily Carr email, which is your username followed by @ecuad.ca and your myEC password

  • If you don't know this information you can also sign in with 'e' followed by your student ID number and followed by @ecuad.ca example: "e0123456@ecuad.ca"
  • The first time you log in, your birthday and ID number will be the temporary password. The format is Mmddyyyy#0123456. For example, if your birthday is July 4, 1991, and your ID # number is 0012345, your temporary password will be Ju041991#0012345. This is case sensitive, so only the first letter is capitalized. NOTE: If your account was created before June 17 2024 your initial password will be Mmddyyyy ex: Ju041991

    Your student account is called myEC. It is where you will maintain your contact information, check your grades and more.

    • You can access your myEC at myec.ecuad.ca. You will be then prompted to sign in via your email credentials.

    Using alternate email software

    If you want to use alternate email client software (like Apple Mail or Outlook) find out how to setup your account.

    On your email page, click your name at the top of the screen and select View Account, and then select Change Password. Enter your temporary password (Mmddyyyy) and your new password twice as requested.

    Once done click Submit.

    Locked out or can't remember your username?

    Your email will accept your MyEC username followed by @ecuad.ca and MyEC password.

    For the quickest resolution, please attempt self-service for forgotten usernames or forgotten passwords*.

    *At this time, self-service for forgotten passwords is not available for Continuing Studies (CS) students.

    CS students, or anyone having trouble with self-service may contact IT Services using our Authentication Assistance form. Please allow up to one business day for our response. Further coordination with our staff may be necessary to validate your identity.

    Additional Support

    Outlook and Apple Mail are our officially supported email clients. Please view our M365 Learning and Support page for more details.

    Community members may report an issue impacting any email or calendar features. Staff and faculty may also submit a request to configure additional Microsoft 365 features and products, such as shared email and calendar.

    Using alternate email software

    If you want to use alternate email client software (like Apple Mail or Outlook) find out how to setup your account.